Authentic Baseline
Organize approved product images, packaging details, identifiers, pricing context, sellers, and distribution references.
IP Protection Service
Online Counterfeit Detection Services
Review suspicious ecommerce listings and seller patterns, preserve product evidence, and organize prioritized counterfeit investigation workflows.
MarketplacesSocial CommerceWebstoresDigital Advertising
Turn marketplace volume into a prioritized review queue
Counterfeit monitoring can generate many suspicious listings, but a single signal rarely establishes authenticity. A mature workflow begins with current authentic-product and authorized-distribution references, then captures several independent observations before a finding is prioritized.
Shieldify IP supports the organization of public listing, seller, product, packaging, price, location, fulfillment, and recurrence information. The objective is to create a factual record for brand, investigative, platform, customs, or legal review—not to label a product counterfeit without sufficient evidence.
Preserve seller and product context
Listings change quickly. Product titles, photos, inventory, storefront names, prices, and seller details may disappear or be edited. Consistent evidence capture helps teams understand what was visible at the time of review and compare repeat findings without losing the earlier context.
Measure recurrence and case quality
Useful reporting goes beyond removal totals. Teams can monitor high-risk findings, review time, evidence completeness, recurring seller signals, platform responses, reappearance, and unresolved-case age. Final decisions remain with the relevant platforms and third parties.
Capabilities
What This Service Helps Organize
Each engagement is scoped around the rights, channels, evidence standards, and review responsibilities relevant to the organization.
Listing Review
Capture product, seller, price, imagery, claims, reviews, fulfillment, location, and visible authorization signals.
Seller Intelligence
Record repeat storefronts, shared contact details, imagery, product combinations, and other observable relationships.
Risk Prioritization
Prioritize findings using customer safety, recurrence, sales activity, evidence quality, and business impact criteria.
Delivery Workflow
From Scope to Transparent Reporting
A repeatable sequence keeps findings, evidence, decisions, actions, and outcomes connected.
- 01
Define Authentic References
Confirm current product, packaging, identifiers, authorized sellers, territories, and known distribution conditions.
- 02
Collect Listing Evidence
Preserve the full listing and seller context before content, pricing, inventory, or account details change.
- 03
Review Multiple Signals
Combine product, seller, pricing, packaging, location, and recurrence observations rather than relying on one indicator.
- 04
Escalate & Measure
Prepare prioritized records, support appropriate actions, and track platform responses, reappearance, and closure.
Related Resources
Continue Exploring This Workflow
Organizing Marketplace Trademark Misuse Into an Actionable Case Queue
An illustrative workflow for reviewing suspicious marketplace listings, grouping related sellers, and preparing evidence-ready case records.
Online MarketplacesSearch
View case workflow Counterfeit Listing Detection: Signals, Evidence, and Escalation
Learn how brand teams can review suspicious ecommerce listings, preserve evidence, connect seller patterns, and prepare platform-ready cases.
Read articleFAQs
Questions About Online Counterfeit Detection Services
Clear expectations help teams choose the right monitoring, evidence, and response workflow.
Ask About Your ScenarioCan a low price prove that a product is counterfeit?
No. Price can be a review signal, but it is not proof. Product, packaging, seller, authorization, location, fulfillment, and other evidence should be considered together.
What information should be preserved from a listing?
Capture the URL, timestamp, seller, title, images, price, product claims, identifiers, shipping location, reviews, storefront details, and any visible authorization statements.
Can related sellers be grouped automatically?
Observable similarities can be recorded to support review, but a connection should not be treated as confirmed unless the evidence supports it.
Are purchases required?
Some investigations may benefit from an authorized test purchase, but requirements depend on the case, applicable policy, safety considerations, and legal guidance.